Documentation of the processes developed for the deployment and sustainability of AL$ commercial programs. The design accommodates amendments and additions as they develop (updated July 2025).
Documentation of the processes developed for the deployment and sustainability of AL$ commercial programs. The design accommodates amendments and additions as they develop (updated July 2025).
While campus bookstores were one of the few campus entities not represented within a department at the Office of the Chancellor, Academic Technology Services embraced the 22 University campus stores* and invited them to participate in the Digital Marketplace program in 2009. Digital Marketplace was a development program for delivering technology-based formats of course materials for students. That development evolved into the deployment program Affordable Learning $olutions (AL$.) Throughout the years, the campus stores have been included in AL$ efforts including encouragement to participate in programs, invitation to provide input on issues and programs, support of store positions, and access to store-specific resources and tools.
AL$ “Directory of Providers” VPATs: AL$ vendor partners have either submitted a VPAT (voluntary product accessibility template) with Academic Technologies and have been reviewed by CSU Center for Accessible Media for compliance and proactive planning and/or they are in contract on at least one CSU campus and have been approved for accessibility compliance. They have submitted qualifications and parameters for provision on campuses and partnering with bookstores.
Adaptive learning is the use of computer software which “adapts” the presentation of the content according to the unique needs of each learner as indicated by their responses to questions, tasks and experiences. As a result, students receive an individualized education experience so they can achieve measurable learning outcomes and experience learning satisfaction. Examples are at AL$’s Adaptive Learning web page.
a. Bookstore Advisory Team was established in 2012 with input invited from 22 campus bookstores*. The committee meets once annually during fall term and via phone/email as needed for reviews, recommendations, and other issues. It is comprised of bookstore directors, course materials managers, regional managers. The 2021-2022 committee includes: Suzanne Donnelly, Rick Dorsey, Elaine Reed, Claude Damsa, Robert Munck, Dana Hagge, and Matt Hanson. Qualifications include quick email response to questions, availability to attend the annual meeting, and willingness to review and comment on programs.
b. Affordable Learning $olutions hosts an annual meeting for all bookstore directors, course materials managers, and regional managers annually. The meeting is held in duplicate in northern and in southern California to minimize travel expenses. For 2022 and to comply with COVID-19 concerns and restrictions, the meeting will be held virtually via Zoom on March 3 and 4, 2022.
All the CSU campus bookstore sites can be found on the Bookstores web page.
Various marketing materials are available to download and reproduce from the AL$ websites. In addition, there is a set of exhibit materials including a medium-sized banner that bookstores may loan for their campus events.
The AL$ webpage offers tools and resources to plan and market communications and events on the Supporting Materials web page.
For further assistance with marketing resources and to reserve the bookstore loan items, please email [email protected].
The person with overall responsibility for the CSU campus bookstore.
| Campus | Name | Phone | |
|---|---|---|---|
| Bakersfield | Richard Salcedo | [email protected] | 661-654-2273 |
| Channel Islands | Kellee Fishman | 805-437-2668 | |
| Chico | Steven Novo | [email protected] | 530-898-4988 |
| Dominguez Hills | Rick Dorsey | [email protected] | 626-715-8904 |
| East Bay | Michelle Duarte | [email protected] | 510-885-2726 |
| Fresno | Katherine Whiteside | [email protected] | 559-278-4271 |
| Fullerton | Kim Ball | [email protected] | 657-278-4968 |
| Humboldt | Chris Leach | [email protected] | 707-826-5832 |
| Long Beach | Cyndi Farrington | [email protected] | 562-985-4003 |
| Los Angeles | Elaine Reed | [email protected] | 323-343-5392 |
| Maritime Academy | Jase Teoh | [email protected] | 707-654-1186 |
| Monterey Bay | Katrina Alvarez | [email protected] | 831-582-5266 |
| Northridge | Amy Berger | [email protected] | 818-677-2932 |
| Pomona | Suzanne Donnelly | [email protected] | 909 869 3284 |
| Sacramento | Patricia Asakura | [email protected] | 916-278-6446 |
| San Bernardino | Carla Camberos | [email protected] | 909-537-709 |
| San Diego | Kathy Brown | [email protected] | 619-594-7506 |
| San Francisco | Sara Meeks | [email protected] | 415-727-9203 |
| San Jose | Heather Rice | [email protected] | 408-924-1831 |
| San Luis Obispo | Jason Lewis | [email protected] | 805-756-5301 |
| San Marcos | Yvonne Vega | [email protected] | 760-750-4730 |
| Sonoma | Steve Higginbotham | [email protected] | 707-664-2329 |
| Stanislaus | Gabrielle Archuleta | [email protected] | 209-667-3813 |
The person with responsibility for course materials.
| Campus | Name | Phone | |
|---|---|---|---|
| Bakersfield | Rachel Angon | [email protected] | 661-654-2273 |
| Channel Islands | Angel Covarrubias | [email protected] | 805-482-5456 |
| Chico | Ruxy Machal | [email protected] | 530-391-5744 |
| Dominguez Hills | Angel Covarrubias | [email protected] | 310-704-2945 |
| East Bay | Joyce Bold | [email protected] | 510-885-3507 |
| Fresno | Eva Carmona | [email protected] | 559-278-4062 |
| Fullerton | Claude Damsa | [email protected] | 657-278-2474 |
| Humboldt | Ruxy Machal | [email protected] | 530-391-5744 |
| Long Beach | Rico Ovalles | [email protected] | 562-985-7705 |
| Los Angeles | Megan Johnson | [email protected] | 323-343-2500 |
| Maritime Academy | Irene Tjorko | [email protected] | 707-654-1186 |
| Monterey Bay | Jared Isaeff | [email protected] | 831-582-5262 |
| Northridge | Robert Munck | [email protected] | 818-677-2932 |
| Pomona | Kevin Jensen | [email protected] | 909-869-3752 |
| Sacramento | Danielle Seguinte | [email protected] | 650-464-2661 |
| San Bernardino | Amber Moore | [email protected] | 909-537-5966 |
| San Diego | Ben Compton | [email protected] | 619-594-7543 |
| San Francisco | Andrea Rion | [email protected] | 415-338-7377 |
| San Jose | Emma Mead | [email protected] | 408-924-1839 |
| San Luis Obispo | Jared Isaeff | [email protected] | 805-756-1171 |
| San Marcos | Pamela Lovsted | [email protected] | 760-750-4730 |
| Sonoma | Courtney Best | [email protected] | 707-664-2329 |
| Stanislaus | [email protected] | 209-667-3161 |
The following list identifies the campus employee with overall responsibility for a foundation organization that oversees the bookstore, bookstore contract, and provision of course materials under contract to the campus.
| Campus | Name | |
|---|---|---|
| Bakersfield | Thomas Wallace | [email protected] |
| Channel Islands | Laurie Nicholas | [email protected] |
| Chico | Jamie Clyde | [email protected] |
| Dominguez Hills | Richard Chester | [email protected] |
| East Bay | Debbie Chaw | [email protected] |
| Fresno | Debbie Astone | [email protected] |
| Fullerton | Chuck Kissel | [email protected] |
| Humboldt | Todd Larsen | [email protected] |
| Long Beach | Robert deWit | [email protected] |
| Los Angeles | Jose Gomez | [email protected] |
| Maritime Academy | Mark Goodrich | [email protected] |
| Monterey Bay | Teresa Slaton | [email protected] |
| Northridge | Rick Evans | [email protected] |
| Pomona | David Prenovost | [email protected] |
| Sacramento | Jim Reinhart | [email protected] |
| San Bernardino | John Griffin | [email protected] |
| San Diego | Todd Summer | [email protected] |
| San Francisco | Jason Porth | [email protected] |
| San Jose | Raymond Luu | [email protected] |
| San Luis Obispo | Cody VanDorn | [email protected] |
| San Marcos | Bella Newberg | [email protected] |
| Sonoma | Neil Markley | [email protected] |
| Stanislaus | Michael Wojciechowski | [email protected] |
California State University Academic Technologies partnered with Vital Source and developed vibrant interactive versions of Open Stax titles for faculty consideration and adoption. The goal is a more effective (than pdf format) resource at a very low cost designed to result in improved learning experiences and outcomes.
Open Stax is an initiative at Rice University that has created peer-reviewed open (free) textbooks in digital format. Aimed to compete with major publishers’ offerings, content is licensed under Creative Commons Attributions licenses and can be modified to suit different purposes by users.
Student benefits include highlighting and reviewing text easily; sharing notes with peers; end of chapter embedded quizzes; easy mobile device access; direct LMS links; interactive embedded vocabulary; complete accessibility for users with disabilities; standardized ereader; vibrant versus static pdf format.
Faculty benefits include viewing student interaction via an instructor dashboard; monitoring student progress throughout the materials; identifying students who may be falling behind; learning what content students find most relevant or most challenging; reviewing when students are readings and on what devices; monitoring assigned readings and learning who read before class; direct integration/linking into the LMS; improved student comprehension of content.
Prepared PowerPoint demonstrations and other support resources are available to stores by contacting the Auxiliary Bookstore Liaison at [email protected].
The presentations by Affordable Learning $olutions regarding Campus Store support, participation, programs and successes are available on request. Please contact the Auxiliary and Bookstore Liaison at [email protected] for these resources. Presentation venues include Auxiliary Organization Association conferences; Affordable Learning $olutions conferences, workshops, and visits; National Association of College Stores events; Bookstore Advisory Team meetings; Annual Bookstore meetings; and CSU on-site campus events.
AL$ maintains resources for bookstores to participate in all AL$ programs and CSU/legal directives. Many may be accessed via the web. For assistance, contact the AL$ bookstore liaison at [email protected]
This is a joint program in which students for a class have access at NO CHARGE to their major publisher course materials in digital format on the first day of class and retain access until the add/drop date deadline at no cost. At or prior to the add/drop date, the student will have the option to ‘opt-out’ electronically and discontinue access to the materials. Students who choose to continue will be charged for the materials and access continues. The cost is significantly lower than new, used, open market digital, and rental materials.
CSU Affordable Learning $olutions Immediate Access Programs are available via all campus bookstores and can be delivered through various software applications within the stores’ systems.
The opportunity to have access to materials on the first day of classes without having to pay for them is critically important to students who can only pay for their needs incrementally. The ability to actually use the product without cost and self-determine preferences in format is unique. While not a restrictive mandated ‘fee’, the opt-out program still affords the publisher’s potential of improved sales and thus their willingness to offer significantly lower costs to students. Materials in Immediate Access programs are digitally-delivered full versions of traditional major-market textbooks thus faculty do not have to change their preferred content.
All of these improvements are extremely valuable to students and instrumental in students’ success which are basics of the Affordable Learning $olutions goals.
Course fees are mandatory fees for content or materials that students are required to have and use in a class and are charged at registration along with registration fee and are collected per policy. The use of course fee material is determined by academic departments/faculty. Course materials fees are described via Executive Order as Category III Fees: “Fees associated with state-supported courses specifically for materials and services used in concert with the basic foundation an academic course offering.”
Category III Course Fees must be submitted for approval on a campus-specific form from the department chair and the dean to the campus COURSE FEE COMMITTEE. The committees have different names on campuses but are generically referred as Course Fee Approval Committees.
AL$ has developed ‘Five Easy Steps’ for faculty/departments to obtain course fee approval in collaboration with the campus store. Planning ahead is critical as the process has been noted take up to six months before start of classes. The campus store is in a position to assist faculty with pricing negotiations, delivery options, alternative formats, and determination of potential student saving
*Transition to 22 universities in progress (Cal Poly and Cal Maritime integrating)—official Fall 2026.